ORDER PROCESS

The visitors/users may choose specific products/product codes either from the product catalog or by using the “product search” and place them in the shopping cart.

Each order is filed electronically and users/visitorscanverifyits content before its completion. The use of the Network is the sole responsibility of the user/visitor.

Then they may choose from the shopping cart the products they wish to order/delete.

Then they fill in the special form that displays the order details, such as the payment method, shipping method, the shipping address and any comments of the order.

Reviewall the details of the order, accept the conditions of the online contract and give by clicking the ' Checkout ', the final order (only then the order is final.) Each step of the order process can be corrected by using the option "previous step".

Subsequently, as soon as the order is complete and accepted by the company, a briefing note / receipt of the order (order number) and confirmation of the items/products ordered, billing and shipping address, method of payment, the total amount of the order, is sent to the user to the e-mail address he provided.

The user may place an order at pharmellon.gr throughout the day (24 hours) all days of the week.

Telephone order:

You can place your order at the following telephone number (land line) 2461045050.

A prerequisite to give telephone order is to have product codes, located on the page of each product below the title.

Call Center hours of operation

Daily from 09:00 to 14:00 and 17:30 to 20:30, except Saturdays, Sundays and public holidays.

The availability of products is displayed next to the description of the product and even though the company goes to a great extent in order for all codes to be available at any time, there is a possibility that some of them are exhausted or are temporarily unavailable or the manufacturer/supplier have ceased their manufacturing and disposal for an unspecified period of time. In this case users are informed about the availability during the confirmation of their order and are asked to communicate by electronic mail (e-mail) with the company/Network for modification of the order.